Privacy & Refund Policy, Terms & Conditions
Terms and Conditions
1. You gain access to the Course when you have purchased the course via the Website. Under no circumstances will you be granted access until payment for the Course has been received by me. Unless we have made other arrangements, you must pay for the Course in 6 installments.
2. When purchasing the training, You must create an account on the Website. This account will give you access to the Course. Store the login details carefully and do not share them with others.
3. Access to the course is personal and You may not share it with others. If I notice or suspect that you are sharing the login details or the content of the Course with others, I may deny you further access to the Course, without owing you compensation.
4. The content of the Course is delivered in modules, spread over 6 months, with 1 hour lesson per month via zoom online.
5. You will continue to have access to the Course as long as it exists, whereby I guarantee that the Course will be available for at least 2 years after Your registration.
6. You will also automatically have access to any updates and innovations that may be added later.
7. Due to problems or errors in the software or hosting of the website, you may sometimes have temporarily no access. I always try to resolve this as quickly as possible.
Right of withdrawal
1. If You are a consumer and do not purchase the course as a company or acting in the exercise of a profession or business, You may dissolve the agreement within 14 days after You entered into it. You do this by sending an e-mail to info@divineconnection.nl. I will confirm receipt of it. This right of termination does not apply to entrepreneurs and companies registered with the Chamber of Commerce. This cancellation right also expires when you have opened the video.
2. If You have indicated in advance that you want to start the Course immediately, I will only refund you the part of the Course that you have not yet received.
3. If I have already delivered the Course in full, and you have expressly agreed in advance that You could follow the Course immediately, and You have declared that you will lose your right of cancellation as soon as the Course
has been delivered in full, You no longer have the right to dissolution.
4. If you receive your Download directly via the webshop, I will only refund the part of the Download that you have not yet received.
5. If I have already delivered the Download in full, and you have expressly agreed in advance that You could receive the Download immediately, and You have declared that you will lose your right of withdrawal as soon as the Download has been delivered in full, You no longer have a right of withdrawal.
6. If You make use of Your right of termination, all additional agreements, such as those for downloads, will be dissolved by operation of law.
7. I will refund the compensation to which You are entitled within 14 days after dissolution to the bank account from which You made the payment.
Liability
1. I am not liable for what You do or do not do using the Course.
2. I am not liable for direct, indirect or consequential damages as a result of this Course.
3. You are responsible for what you do with the content of the Course, the choices you make, how you apply information and what you do or do not do with advice.
4. I am not liable for any failure to achieve results, directly or indirectly, as a result of this Course.
5. If my web hosting or e-learning software makes it difficult or impossible to deliver the Course, I may suspend the Course until such time as the hosting or software makes delivery possible again. If this takes longer than three months, you are entitled to dissolve the agreement, but I do not owe you any compensation.
Intellectual Property
1. I am the copyright owner of all works, methods, names, images, video, audio and texts that You see in the Course or receive with the Course. I am also the holder of the trademark rights and trade name rights.
2. Insofar as I am not the owner of the works, names or methods, I am using them lawfully or have obtained a license to do so with the owner.
3. You are not permitted to reproduce or publish any of my intellectual property rights, unless You and I have made other agreements about this together.
4. You may make a home copy or private copy of any course material and use it for yourself, but You may not share it with others or allow them to make copies or make copies for them.
5. You may not use the knowledge and content of this Course to offer and market a Course yourself, whether or not for payment.
Complaints and Disputes
1. Dutch law applies to this agreement.
2. If You have a complaint, You must report it to Me as soon as possible so that I can complain to You may be able to resolve while the Course is still running. You must in any case report Your complaint to Me by e-mail within seven days after the complaint arose. I will respond to Your complaint within fourteen days and resolve it immediately where possible.
3. If You are a consumer, You also have the right to submit complaints to the General Disputes Committee or to use ODR via https://webgate.ec.europa.eu/odr/
4. Can’t we figure it out together? Then You may submit the complaint to the competent court of Your place of residence.
Online Community
We offer this amazing online community for you, so you can stay in contact with your other students. They also want to study longer and practice together. How ever when it is so that the group energy becomes low because of harassments during community we have the right to remove the student in question from the forum without any refunding.
Contact Us
If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:
info@divineconnection.nl
We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and, in any event, within the timescales provided by applicable data protection laws.
This document was last updated on August 12, 2023.
